How It Works

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Upload Your Document

Create your account, upload your document, tell us when you want it back, and complete your specific requirements for proofreading.

Check Out

Check out securely using our payment partner Stripe. You can add on any additional services here, too!

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Relax! It’s Our Turn to Work

We’ll find the perfect proofreader from our team to complete your document and email you once it’s finished.

Our Editing And Proofreading Process

Registering

We cater to authors, researchers, students, professionals, and businesses. Make sure you select the user type that best describes you—it helps when we’re matching your work to the perfect proofreader.

Uploading

When uploading your document, you will enter basic details about your writing so that we can best pair your work with an editor. You will also be able to select a specific dialect, return time (see more below), and add notes. Our system accepts .DOC and .DOCX file formats, but we can proofread in many more. Simply email us your work if you have another format.

Timing And Deadlines

We have a Next-Day Guarantee on all documents under 10,000 words. If 24 hours isn’t quick enough, you can add our Express Service to cut your return time in half. Additionally, while uploading, you can provide details on when you need your work returned to you, and we’ll try and accommodate these deadlines.

Payment

We charge per word, so you only ever pay for what you submit. You can complete payment with all major credit and debit cards through our payment provider Stripe. Your payment details will also be tokenised so you can reuse them easily in the future. If you would rather Stripe doesn’t store your card details, you can remove them in your account settings.

Proofreader Pairing

Based on your user type and your document specifications, we will allocate your work to the perfect proofreader. If you would like to use the same proofreader that edited a previous piece of work, contact us and provide us with the document info, and we’ll set your account to default to your preferred editor.

Proofreading And Editing

Your work will be expertly proofread and quality checked by one of our highly trained QA team. If you’ve selected formatting, then your document will also be formatted to the specifications you provided during upload.

Return

Once complete, you’ll receive an email notifying you that your work is available in your user area. You will be able to download both a track changes and a clean copy so that you can individually accept each alteration or quickly access a completed document.

Receipt And Certificate

You will also be able to download the receipt for your purchase and a certificate of proofreading—sometimes required by journals and academic institutions—from your user area.

Feedback

If you have any questions, please contact us. We also have a handy star rating system, so you can provide document-specific feedback, which is then used to improve our processes and services.